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I asked several times about picking up the product, and was assured i could. instead i was charged for the product and they delivered anyway. I emailed prior to delivery and no one got back to me. will never use this service again. the product itself was as i asked, but customer service sucks
We were a little disappointed when we received our order as the printing quality was not as good as my previous order (1st order was of great quality).
This time, colors were off : Black and greys appeared purple. Still the product is usable, these are just notepads.
Nevertheless, I sent an an email to the customer service informing us about the situation, we know and understand printers can be out of ink or unbalanced, and unfortunately we have received no answer about the situation. Customer service is very important for us and we are very disappointed with CanadaCopy because of it.
Otherwise : good quality paper, easy order process ans quick delivery.
Extremely happy with my purchase. Great website. Easy to order. Quick delivery. Great paper quality and printing was fabulous quality. I would definitely order from CanadaCopy again. Happy to support a local Canadian company.
The product was good, but on your web site, it said it would take 4-5 days to ship. Instead, it took 5+ weeks which was very disappointing as we had promotional activities that were scheduled for Christmas that didn't happen. Whenever we called in for an update, the response we got back took several days. I'm not sure if we will use your company again. Good product - poor service.
Great product and service. Highly recommend.